Operations Associate

TravClan

New Delhi, Delhi, India0–2 yrs1h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 2 years
Must know
SalesExcelOperations
Work
On-site in New Delhi
Pay
Not stated by the employer.
Skill demand
Operations81%Excel38%Sales16%of 100 similar fresher jobs posted in India this week
Listed
12 Nov 2026 · still open

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About the Role

We are a B2B Travel Tech startup reshaping how travel agents sell and deliver travel experiences globally. We enable travel agents to book flights, hotels & holidays conveniently and provide comprehensive end-to-end on-ground travel services. We handle over INR 1000 crore+ GMV (sales) and are growing rapidly, funded by internal cashflows and USD 5.5mn+ from marquee investors.

What is On Offer

  • Best Combination of Salary (₹5.4 - 7.5 LPA)
  • Work with a young & passionate team to excel and make an impact
  • Work closely with the founders
  • Fast Career Growth with fast appraisals and fast salary increase
  • Super passionate team with deep conviction
  • Very high ownership role in a fast-paced environment
  • Great Culture -> No hierarchy/politics nonsense guaranteed!

Growth Path

  • GM/Director - 35-50 LPA
  • Head - 18-35 LPA
  • Manager - 10-18 LPA
  • Associate - 5-10 LPA

Key Responsibilities

  • Completing all bookings and flight/hotel/packages operations-related work, including cancellations and refunds.
  • Coordination with suppliers for timely revert on quotes and booking details (vouchers, confirmations).
  • Coordinate with customers and vendors for timely delivery.
  • Manage feedback and escalations from customers and vendors.
  • Ensure customer delight.
  • Demonstrate multitasking abilities.

Requirements & Tech Stack

  • Comfortable working in Night Shifts.
  • Customer-Centric.
  • Enjoy speaking to clients on call.
  • High ownership to complete your work.
  • Good at negotiating with suppliers.

Qualifications

  • Prior experience working in night shifts is a plus.
  • Ethical, hardworking, and 'passionate about startups' mindset.
  • Excellent structured problem-solving ability.
  • Good understanding of different business verticals.
  • Disciplined & Process Oriented.
  • Presence of Mind.
  • Willing to learn more.

Important Points

  • Office Location: Connaught Place, Delhi.
  • Work Timings: Rotational Day & Night Shift.
  • This role involves working on Saturdays (6 days a week).
  • Fast pace translates to fast growth and exciting responsibilities.

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