International Voice Process
Human Before Resource
Hyderabad0–3 yrs9m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Customer service
- Work
- On-site in Hyderabad · internship
- Pay
- ₹2.5–5 LPA
- Skill demand
- Customer service45%of 99 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
We are looking for dynamic and customer-focused candidates for a Semi-Voice Process. Candidates should be flexible and comfortable handling both voice and non-voice (chat) interactions while providing excellent customer support.
Key Responsibilities
- Handle customer queries through both voice calls and chat support.
- Provide accurate information and effective solutions to customer concerns.
- Maintain professional communication and deliver a positive customer experience.
- Handle customer interactions efficiently while meeting quality and productivity targets.
- Adapt to both voice and chat processes based on business requirements.
- Follow process guidelines and maintain service quality.
Requirements & Tech Stack
- English communication skills (B2 or C1 level).
- Must be comfortable handling both voice and chat support.
- Strong verbal and written communication skills.
- Good problem-solving and customer-handling abilities.
- Flexible to work in rotational shifts, including weekends, if required.
- Immediate joiners or candidates with short notice periods preferred.
Ideal Candidate Profile
- Confident in speaking English.
- Comfortable communicating through calls and chats.
- Quick learners with a positive attitude.
- Flexible to work across different support channels.
Compensation & Benefits
- Competitive salary package: 3.70 LPA - 5 LPA.
- Two-way cab facility within the hiring radius.
- Dynamic and professional work environment.
- Career growth and learning opportunities.