Medical Assistant, Specialty Care Clinic

About the Role

• You will be part of the teaching team for the next generation of physicians at an academic medical facility.
• This career allows you to actively participate in the coordination of patient flow and services with a focus on patient-centered care.

Key Responsibilities

• Collect patient information related to the patient visit or procedure.
• Assist with patient care and administer approved medication.
• Assist the physician and team members with patient care, clerical, environmental, and organizational tasks.
• Maintain a positive attitude while providing assistance in a fast-paced, multidisciplinary clinic.
• Optimize education for residents and students in program rotation.
• Responsible for patient flow and room assignments.
• Obtain age-appropriate vital signs upon admission.
• Collect patient information pertinent to physician visit or procedure.
• Assist physicians and team by performing ordered treatments and tests.
• Perform competency-based point-of-care waived testing.
• Administer IM SubQ and PO medication as approved.
• Document patient care and actions per clinic standard.
• Facilitate scheduling for diagnostic workups, procedures, referrals, and appointments.
• Refer abnormal lab work to physicians for appropriate follow-up.
• Pend prescription refills.
• Prepare, maintain, and clean exam rooms.
• Administer immunizations following protocols.
• Complete prior authorizations for patient medications.
• Perform 12 lead EKGs and place Holter Monitors for patients as ordered.
• Manage clinical in-boxes.
• Participate in mentorship of medical students in immunization administration for immunization rotation.
• Maintain equipment and order supplies as needed.
• Discuss day-to-day issues with the team leader for resolution.
• Direct incoming calls to the appropriate resource.
• Maintain CEUs required by certification/registration.
• Acquire knowledge for new technology and policy/procedure revisions.
• All other duties as assigned.

Requirements & Tech Stack

• Medical Assistant I: No certification required.
• Medical Assistant II: Must have current medical assistant certification (CMA or RMA).
• Medical Assistant III: Must have current medical assistant certification (CMA or RMA) and several years of experience in a clinical setting. Those with leadership and training experience will be given preference.
• Experience in a clinical setting is required for all levels.
• Availability to work occasional overtime on weekends or evenings to complete time-sensitive projects.

Qualifications

• Experience in a clinical setting is required.
• For Medical Assistant III: Leadership and training experience will be given preference.

Work Schedule & Benefits

• Monday - Friday schedule between the hours of 7 a.m. and 6 p.m.
• No nights, no weekends.
• 11 paid holidays (full-time employees receive 8 full-day and 2 half-day paid holidays, an 8-hour preference holiday).
• 8 hours of paid volunteer time per year.
• Generous PTO accrual beginning in year one (up to four weeks).
• Annual wellness reimbursement of $300.
• Tuition reimbursement is available within the first year of full-time employment.
• Continuing education.
• Employer-funded retirement plan.
• Two medical plan options: PPO and High Deductible Health Plan (HDHP) with employer HSA contribution.
• Flexible work solutions based on position and department.

Compensation

• Medical Assistant I: $15.90 - $18.55/hour +, dependent upon experience.
• Medical Assistant II: $17.45 - $20.35/hour +, dependent upon years of experience and certification.
• Medical Assistant III: $19.65 - $22.90/hour +, dependent upon years of experience as a medical assistant and leadership experience.