Medical Secretary

About the Role

Miami Jewish Health is seeking a Medical Secretary to provide secretarial support with specific knowledge of medical terminology and clinic procedures. This role offers a challenging, meaningful, and rewarding career supporting seniors and their families.

Key Responsibilities

• Handle all telephone calls and greet visitors and participants; take messages and deliver to appropriate personnel.
• Schedule all participant diagnostic appointments and medical consultations.
• Request medical records; ensure all results from laboratory, radiological, and other tests/procedures are obtained and reported to the physician and clinical staff.
• Check medications received from Pharmacy daily against orders, prepare them for delivery, and distribute them to drivers.
• Maintain unit-specific documentation as per department guidelines and regulatory standards.
• Maintain Electronic Medical Record.
• Act as support for the Patient Coordinator, understanding priorities and performing scheduling and coordination duties, including authorizations.
• Provide authorization for treatment/procedures to hospitals and other providers.
• Enter information into the system and maintain an updated agenda.
• Update daily IDT agenda and record daily IDT minutes.
• Perform clerical and support functions for the department.
• Attend department meetings and in-services as needed.
• Order supplies for PACE on the Meditech system.
• Manage clinic traffic flow with assertive professional behavior.

Requirements & Tech Stack

• High School Diploma or equivalent.
• Minimum six months office clerical experience, preferably in a healthcare setting.
• Medical secretary certification preferred.
• Knowledge of medical terminology.
• Strong organizational skills.
• Self-starter and self-motivated.
• Strong computer skills, proficient in Microsoft Outlook, Word, Excel, PowerPoint.
• Ability to work with geriatric patients.
• Demonstrates a caring attitude toward PACE participants, family members, employees, and facility guests.
• Must be able to speak, read, and write English.
• Bilingual Spanish/English required.

Organizational Expectations

• Ensures resident’s/patient’s rights are adhered to.
• Demonstrates professionalism and accountability.
• Demonstrates excellent communication skills.
• Ensures confidentiality and security of patients’ medical information.
• Identifies and utilizes appropriate channels of communication.
• Able to think and act calmly to meet unusual occurrences.
• Adheres to the organization’s Mission, Vision and Values.
• Participates in departmental activities, meetings, and in-services.
• Maintains a safe working environment.