Operations Trainee
CureMeAbroad
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Patient careStakeholder managementAuditing
- Nice to have
- Operations
- Work
- On-site in Pune Division
- Pay
- Not stated by the employer.
- Skill demand
- Operations88%Stakeholder management36%Auditing20%Patient care2%of 100 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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About the Role
Location: Pune (On-site)
As an Operations Trainee, you will be the operational backbone of the CureMeAbroad experience, ensuring seamless operations across time zones, hospitals, and clinical handoffs. This role offers deep exposure to international healthcare operations and a direct impact on patient outcomes. We are seeking individuals who are sharp, articulate, possess a high sense of ownership, can quickly grasp healthcare processes, and confidently manage complexity.
Key Responsibilities
- Support treatment planning, patient handoffs, and critical case escalations with international hospital partners.
- Manage end-to-end case workflows, ensuring timelines are met, documentation is accurate, and all stakeholders are informed.
- Prepare and quality-check critical patient documentation, including treatment plans and financial estimates, to meet global compliance standards.
- Support post-treatment follow-up, including recovery tracking, outcome analysis, and patient experience improvements.
- Act as an escalation point for complex cases, collaborating directly with hospital leadership and internal teams to resolve high-impact issues.
- Assist in building and maintaining SOPs, quality benchmarks, and best practices across patient operations.
- Ensure patient records are audit-ready and compliant with international healthcare standards.
Who We're Looking For
- Exceptional written and verbal English communication skills, with comfort in representing the brand to international patients.
- Strong intellectual capability, with the ability to learn new domains quickly, connect information, and make sound judgments in ambiguous situations.
- Sharp attention to detail and excellent organizational skills; capable of interpreting complex information and explaining it clearly to non-specialist stakeholders.
- High ownership mindset and comfort in managing multiple concurrent tasks across different time zones.
- Prior exposure to operations, coordination, or customer-facing roles is a plus, but not mandatory.