Field Engineer
Captiveaire - Region 114 Western PA
New York, NY0–5 yrs3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 5 years
- Must know
- SalesTroubleshootingCustomer serviceData analysis
- Work
- On-site in New York
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting59%Customer service32%Sales27%Data analysis3%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 12, 2026 · still open
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About the Role
The Field Engineer will provide engineering support to the sales team, assisting with construction management and after-sales field support. This role involves frequent travel to job sites within a specific territory and will be based in the NY area. The position includes both field and office work, with extensive formalized training and mentorship to develop skills in CaptiveAire products, troubleshooting, and application engineering processes.
Key Responsibilities
- Approximately 50% to 75% of time spent in the field on job sites
- Support installations and equipment start-ups to ensure high quality outcomes and adherence to engineering principles
- Handle complex troubleshooting issues
- Provide customer service and coordinate with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service
- Work on job sites and perform data analysis and remote troubleshooting using building management systems (travel required)
- Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
- Maintain expert-level knowledge of all CaptiveAire products
- Work closely with the engineering team, service team, local sales team, and customers to find the best outcomes on installed jobs
- Be on site for construction trade coordination meetings and start-ups
- Review and analyze data from installed equipment to make product improvements, utilizing the CASLink remote monitoring system
- Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
- Perform 3rd party training for outside contractors on CaptiveAire products
- Provide reports to the Regional Manager and other teams on customer feedback/challenges, quality, and product improvements/issues
Requirements & Tech Stack
- HVAC and/or electrical experience strongly preferred
- Multi-tasking, problem-solving, and strong communication skills
- Must enjoy hands-on product exposure
- Must be a "GO GETTER"
Qualifications
- 0-5 years of experience
- 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred
- Hands-on, technical internship/co-op experience is preferred
- If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment
- Ability to travel for training