Sales Coordinator

About the Role

Multiplier AI Limited is seeking an energetic, organized, and proactive Sales Coordinator to join our Sales & Business Development team in Noida. This role serves as the key operational link between the sales team, clients, and internal execution teams.

Key Responsibilities

• Lead Management & Sales Operations

• Receive, log, and assign inbound leads from job portals, website forms, social media, and cold outreach to the sales team.

• Maintain and update the Central Sales Tracker / CRM with accurate lead stages, follow-up dates, and deal values.

• Conduct initial qualification calls to understand prospective client requirements before handing them over to sales managers.

• Schedule sales meetings, product demos, and client calls for senior business development executives.

• Documentation & Proposal Support

• Assist sales managers in preparing proposals, pitch decks, quotations, and service agreements.

• Organize and maintain a repository of standard sales collaterals, case studies, and compliance documents.

• Coordinate with the finance/legal team to process client onboarding paperwork and non-disclosure agreements (NDAs).

• Client Coordination & Follow-ups

• Act as a point of contact for client queries regarding proposal updates, timelines, and payment status.

• Follow up regularly with clients on pending approvals, signed contracts, and outstanding payments.

• Coordinate with internal delivery and HR teams to ensure seamless client handoff after deal closure.

• Sales Reporting & Analytics

• Generate daily, weekly, and monthly sales activity tracker reports for leadership.

• Track conversion rates, lead source performance, and pipeline health.

• Assist in organizing client contact databases for targeted email marketing campaigns.

Candidate Requirements

• Excellent verbal and written English communication skills.
• High energy, customer-centric attitude, and strong phone etiquette.
• Proficiency in MS Excel / Google Sheets, MS PowerPoint, and Google Workspace (Calendar, Docs, Meet).
• Good organizational skills with close attention to detail and multitasking capabilities.
• Basic understanding of sales processes, lead funnels, and client management.
• Available for full-time, in-office work at our Noida office.

Preferred Qualifications

• Prior internship experience in sales operations, customer support, or client coordination.
• Basic knowledge of CRM software (HubSpot, Zoho, or Salesforce).
• Degree in Business Administration, Marketing, or related fields.

Qualifications

• Pursuing or completed Graduate degree (BBA, B.Com, BCA, B.Tech, or equivalent).
• MBA in Sales/Marketing is a plus.

Compensation & Growth

• Monthly Package: ₹15,000 - ₹22,000 per month (Fixed CTC + Performance Bonus)
• Growth Opportunity: Fast-track progression into a full Business Development Executive (BDE) or Account Manager role based on performance.