Assoc Scheduler

About the Role

Consumers Energy is Michigan's largest energy provider. This position is onsite at the Royal Oak Service Center, Royal Oak, MI. The selected candidate must be within a commutable distance or willing to relocate.

Key Responsibilities

• Support the coordination, scheduling, and daily work and planning of resources specific to the assigned business unit.
• Utilize various systems to assist in monitoring work, creating/submitting orders and requests, observing data, and making scheduling adjustments.
• Assist in the execution of a daily plan for the work, which may include organizing and dispatching assignments, facilitating meetings, and short-range forecasting.
• Communicate effectively in line with supported business unit processes/procedures, interacting with supervision, field operations, or other operational supporting groups.
• Support emergent matters in line with the business unit's processes/procedures, which may include escalations and volume monitoring.
• Perform business unit specific tasks as needed, such as reporting, identifying training opportunities, and creating standards.
• Other duties as assigned or may be necessary.

Requirements & Tech Stack

• Technical skills to utilize various systems.
• Communication skills.
• Skilled in organization and time management.
• Ability to work effectively in urgent situations.
• Ability to think and work independently.

Qualifications

• High School Diploma in related studies.
• 0 - 2 years of experience with scheduling or related work.
• Customer facing experience.
• Exposure to data and reports.