Pharmacy Intern Grad

About the Role

This role provides pharmacy consulting services to customers regarding medication usage, drug interactions, and preventive healthcare. It involves compounding, dispensing, reviewing, and verifying prescribed medications, while supporting pharmacy workflow and financial optimization.

Key Responsibilities

• Customer Experience:
• Engage customers, offer assistance, and resolve issues to ensure a positive experience.
• Promote Walgreens service traits and develop strong customer relationships.
• Enhance customer experience by focusing on healthcare services like patient consultation, medication management, and performing services such as immunizations and diabetes awareness.
• Operations:
• Counsel patients on medication usage, side effects, interactions, and privacy.
• Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Ensure pharmacy operates according to regulations, company policies, and standards.
• Assist with establishing procedures for efficient workflow, including assigning roles and coordinating activities.
• Responsible for opening and closing duties and shift changes.
• Adhere to Good Faith Dispensing policy and controlled substance laws.
• Maintain current knowledge of pharmacy systems (Intercom Plus, registers, automation, StoreNET).
• Ensure accurate processing of insurance claims and participate in 3rd party audits.
• Follow up with medical providers' offices to clarify prescriptions and suggest alternatives.
• Perform retail, clinical, and wellness services such as immunizations and flu shots.
• Assist with analyzing performance data, including financial and customer service metrics.
• Develop and maintain relationships with the local medical community.
• Partner with Central Pharmacy Operations for customer registration and 3rd party reviews.
• People & Performance Management:
• Assist with staff hiring and training.
• Reinforce staff performance through coaching and feedback.
• Promote teamwork and motivate team members.
• Training & Personal Development:
• Maintain current knowledge and skills related to pharmacy and healthcare.
• Obtain necessary certifications, education credits, and training (e.g., People Plus Learning modules).
• Seek professional development and leverage mentors.
• Communications:
• Communicate relevant corporate health and wellness strategy information to pharmacy staff.

Requirements & Tech Stack

• Doctor of Pharmacy (Pharm D) degree from an accredited educational institution (prior to start date).
• Pharmacist licensure from the respective Board of Pharmacy in the states within the district (within 90 days of hire).
• Certified Immunizer or willingness to become one within 90 days of hire.
• Familiarity with pharmacy systems such as Intercom Plus, registers, automation, and StoreNET.

Qualifications

• Willingness to obtain a Doctor of Pharmacy (Pharm D) degree.
• Willingness to obtain pharmacist licensure.
• Certified Immunizer or willingness to become an immunizer.