Curator

About the Role

The Experience Curator is responsible for shaping and delivering an engaging, seamless guest experience on-site at Board 4 Bored in Bengaluru. This full-time role involves welcoming guests, understanding their preferences, recommending suitable games, and explaining rules.

Key Responsibilities

• Welcoming guests and understanding their preferences.
• Recommending suitable games and explaining rules clearly and in a friendly manner.
• Coordinating table and room allocations.
• Managing reservations for private gaming rooms and events.
• Supporting the planning and execution of tournaments, themed nights, and corporate gatherings.
• Collaborating with the café and kitchen teams to align food service with game sessions.
• Monitoring the ambiance and cleanliness of the gaming areas.
• Ensuring guests feel included and supported throughout their visit.
• Gathering feedback and suggesting improvements to offerings.
• Helping promote upcoming events and experiences.

Qualifications

• Strong customer service, hospitality, and interpersonal skills to engage diverse guests and foster an inclusive, welcoming environment.
• Passion for board games, with the ability to quickly learn rules, teach games clearly, and recommend titles for different group sizes and skill levels.
• Event coordination and basic administrative skills to manage bookings, organize tournaments, and support corporate or private events.
• Communication skills, including active listening and clear verbal communication, to handle inquiries, feedback, and group facilitation.
• Ability to work on-site in Bengaluru, including evenings, weekends, and holidays as needed, and to remain calm and organized during busy periods.
• Experience in cafés, restaurants, entertainment venues, or community spaces is an advantage.
• Basic digital literacy for using reservation systems, point-of-sale tools, or social media support is beneficial.