Research Intern (Part-Time, Path to Full-Time)

About the Role

JDL Access is hiring a Research Assistant for their payer medical policy intelligence platform. This is an entry-level, part-time role with the potential for full-time growth.

Key Responsibilities

• Payer medical policy research:
• Learn the payer landscape (commercial, Medicare Advantage, Medicaid plans).
• Identify how payers publish policy and where changes occur.
• Assist clients in defining policy review scope by researching pathways.
• Quality review of existing policy searches:
• Compare completed searches against source policies for accuracy.
• Log errors, noting payer, policy, and cause, and flag recurring patterns.
• Recommend fixes to search terms and methods to improve quality.
• Payer contact research and upkeep:
• Identify primary contacts at each payer, including role, source, and verification date.
• Re-verify contacts periodically and update the directory with changes.
• Record sources for traceability.
• Documentation and reporting:
• Maintain trackers and provide a brief weekly summary of work, issues, and open questions.

Requirements & Tech Stack

• AI
• Professional web research (e.g., verifying contacts and organizations)

Qualifications

• Bachelor's degree or in progress in health policy, public health, health administration, life sciences, business, or similar, OR equivalent experience.
• A love of research.
• Willingness to learn the payer medical policy landscape (prior knowledge not required).
• Strong attention to detail and comfort reading dense, technical policy documents.
• Clear written and verbal communication.

Nice to have:

• Experience or coursework in health insurance, market access, reimbursement, or prior authorization.
• Familiarity with coverage determinations or billing codes.