Apprentice Engineer, Field Service

About the Role

We are looking for enthusiastic and motivated engineering graduates to join our Field Service team as Apprentice Engineers. This role provides hands-on exposure to installation, commissioning, maintenance, troubleshooting, and customer support activities for industrial equipment and automation solutions. The Apprentice Engineer will work closely with experienced service engineers to develop technical skills, gain field experience, and support customers in achieving reliable and efficient operation of their systems.

Key Responsibilities

• Assist service engineers in on-site installation and commissioning activities.
• Support preventive and corrective maintenance activities at customer locations.
• Participate in troubleshooting and fault diagnosis of industrial equipment and systems.
• Prepare service reports, visit reports, and maintenance documentation.
• Assist in shutdown, inspection, audit, and service support activities.
• Support Annual Maintenance Contract (AMC) and service scheduling activities.
• Respond to customer service requests under the guidance of senior engineers.
• Follow all safety procedures, quality standards, and work instructions during field activities.
• Coordinate with internal teams to ensure timely resolution of customer issues.
• Maintain records of service visits, equipment status, and customer feedback.
• Learn new technologies, products, and service methodologies through structured training programs.
• Travel to customer locations as required for service and support activities.

Requirements & Tech Stack

• Basic understanding of instrumentation, industrial automation, and control systems.
• Knowledge of engineering fundamentals and troubleshooting techniques.
• Familiarity with industrial communication protocols is an added advantage.
• Basic understanding of maintenance and commissioning concepts.
• Proficiency in Microsoft Office applications.
• Ability to learn new technologies and products quickly.

Qualifications

• Bachelor's Degree in Engineering (Instrumentation, Electronics, Electrical, Mechatronics, Automation, or related disciplines).
• Candidates graduating in the current or previous academic year are encouraged to apply.
• Internship or academic project experience in industrial automation, instrumentation, maintenance, or field services will be an added advantage.

Working Conditions

• Willingness to travel extensively to customer locations.
• Ability to work at industrial plants, manufacturing facilities, and project sites.
• Willingness to work on-site during installation, commissioning, shutdown, and maintenance activities.

Career Opportunity

This apprenticeship program provides structured learning, field exposure, mentoring, and hands-on technical experience in service engineering, helping participants build a strong foundation for future careers in Field Service, Commissioning, Maintenance, Operations, and Project Engineering.