Associate Cloud Site Reliability Engineer

About the Role

Deltek's Global Cloud team is focused on delivering first-class services and solutions for customers. This is a transformational environment where education and training are encouraged.

Key Responsibilities

• Site Reliability & Platform Engineering
• Contribute to the design, build, and maintenance of infrastructure and tooling for Deltek's SaaS platforms.
• Support reliability improvements across the stack under guidance from senior engineers.
• Apply an IaC-first engineering culture, where infrastructure changes are made through code and shipped via CI/CD pipelines.
• Contribute to internal tooling and automation to reduce toil and increase engineering self-service.
• Observability & Performance
• Support the maintenance of observability solutions (logging, metrics, tracing, alerting) across AWS-based infrastructure.
• Identify performance bottlenecks and reliability risks.
• Assist with capacity planning and load testing activities.
• Incident Management & On-Call Support
• Participate in the on-call rotation with support from senior engineers.
• Contribute to incident response activities, including triage and resolution.
• Participate in post-incident reviews and blameless post-mortems, contributing to root cause analysis and action items.
• Develop habits around improving systems.
• Full-Stack Development & Application Coding
• Write code across the stack, including application services, infrastructure tooling, and automation scripts, with guidance.
• Learn and apply application-level reliability patterns and best practices.
• Collaboration & Engineering Culture
• Work closely with senior engineers to review system designs and grow technical skills.
• Contribute to a supportive, curious, and focused team culture.

Requirements & Tech Stack

• Technology Stack:
• JavaScript / Node.js
• C# / .NET
• Python
• Docker & Kubernetes
• PostgreSQL
• Amazon Web Services (AWS)
• Terraform
• Qualifications:
• Bachelor's degree in Computer Science or a related field, or equivalent experience.
• 0-2 years of overall experience in software development, infrastructure engineering, or a related field.
• Exposure to cloud platforms (AWS preferred) through academic, personal, or professional projects.
• Some experience or familiarity with scripting or programming (Python, Node.js, or similar).
• Exposure to version control and basic CI/CD concepts.
• Technical Skills:
• Basic understanding of Infrastructure-as-Code (IaC) concepts; hands-on experience with Terraform is a plus.
• Familiarity with at least one scripting/programming language (Python, Node.js, or similar).
• Basic understanding of networking fundamentals: DNS, load balancing, TLS, and firewalls.
• Familiarity with relational databases (PostgreSQL preferred).
• Eagerness to learn observability tooling and cloud platforms.
• Soft Skills:
• Strong curiosity and eagerness to learn in a fast-paced environment.
• Good communication skills: able to ask questions, listen actively, and give/receive feedback.
• Calm and methodical under pressure, with a willingness to learn from incidents.
• Passion for building reliable, well-engineered systems.
• Blameless, growth-oriented mindset with a focus on continuous improvement.