Coffee Shop Barista

About Hy-Vee

Hy-Vee believes the shortest distance between two people is a smile. They seek people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make customers' lives easier, healthier, and happier.

The Role

As a Barista at Hy-Vee, you will be the friendly face customers look forward to seeing. You will craft beverages, keep the coffee shop stocked and spotless, and ensure every customer receives what they came for with a smile. This role is for individuals who enjoy connecting with people, thrive in a fast-paced environment, and take pride in their work.

Key Responsibilities

• Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile.
• Take customer orders at the counter and over the phone, and assist with finding products and answering questions.
• Prepare and replenish coffee shop products as needed.
• Monitor product freshness and appearance, and follow a production list to stay ahead of daily needs.
• Handle food safely and keep the work area clean, neat, and up to department standards.
• Check in product, put product away, and review invoices as needed.
• Run the department register and process payments.
• Remove trash promptly and maintain a tidy department.
• Work alongside teammates to ensure a smooth, positive experience for every customer.
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies.
• Assist in other store areas and take on special projects as needed.

Requirements & Tech Stack

• Must be 18+.
• Ability to follow written and verbal instructions.
• Use basic math skills for simple addition, subtraction, counting, and recording.
• Communicate clearly with customers and teammates in a friendly, helpful way.
• Stay organized and keep up with the pace of a busy coffee shop environment.

Qualifications

• Less than a high school diploma or equivalent accepted.
• Up to six months of similar or related work experience preferred.
• No prior experience required; training and support will be provided.

Physical Requirements

• Frequently stand and walk throughout a shift.
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation.
• Where applicable to the role: exposure to heat- and burn-related hazards.
• Where applicable to the role: ability to operate a delivery vehicle.
• Perform repetitive standing, walking, reaching, and bending.

Working Environment

This role is performed in a store coffee shop environment with significant pressure to meet deadlines and manage multiple priorities. You may encounter exposure to noise, equipment movement hazards, cleaning chemicals or solvents, and possible electrical shock and temperature extremes. Safety is a priority, and training is provided.

Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, and Coffee Shop Department Manager.