2027 Summer Intern, Business Analyst

About the Role

This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field.

• Internship program runs from May 26 through August 6, 2027.
• Department and team-focused projects account for approximately 80% of your schedule.
• The remaining 20% is dedicated to internship experiences including a kickoff conference, professional development sessions, networking activities, webinars, community service, cross-functional projects, and final presentations.

Key Responsibilities

As a Business Analyst Intern for the Residential Ecommerce team, you will:

• Translate customer and business needs into clear requirements, user stories, or specs for engineering and design.
• Query and analyze product/customer data (e.g., SQL, dashboards) to inform feature decisions.
• Track and report on key metrics for owned features (e.g., conversion rate, AOV, cart abandonment).
• Maintain and prioritize backlog items in Jira, Linear, or Asana.
• Map and document the residential customer journey, including delivery, scheduling, and installation touchpoints.
• Support prioritization discussions using structured frameworks (e.g., RICE, MoSCoW).
• Partner with engineering, design, and operations to keep projects moving and unblock issues.
• Assist in defining success criteria and monitoring results for A/B tests or feature launches.
• Turn ambiguous problems into concrete next steps or action items.
• Present findings and recommendations to stakeholders in clear, digestible formats.

Requirements & Tech Stack

• Must be a rising junior with an expected graduation date between December 2028 and May 2029.
• Must be currently enrolled in an accredited College or University completing a bachelor’s degree.
• Must have at least a 3.0 GPA or greater in your current program.
• Ability to travel locally to Spectrum intern development events and activities throughout the program.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.

Preferred Qualifications

• Writing clear requirements (user stories, specs, acceptance criteria).
• SQL basics.
• Backlog tool fluency (Jira, Linear, or Asana).
• Metrics literacy (conversion, AOV, cart abandonment, etc.).
• Residential customer journey knowledge (delivery, scheduling, installation).
• Prioritization thinking (RICE, MoSCoW, or structured tradeoffs).
• Cross-functional communication (engineering, design, ops).
• Comfort with ambiguity.