College Aide
City of New York
Manhattan, NY0–6 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 6 years
- Must know
- AuditingCybersecurityTroubleshootingHelp deskOperationsExcel
- Work
- On-site in Manhattan
- Pay
- $17.5–$21.9 an hour
- Skill demand
- Troubleshooting10%Auditing5%Help desk3%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 27, 2026 · still open
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About the Role
The City of New York's Department of Investigation (DOI) seeks four College Aides to support roles in Investigations and Information Technology.
Key Responsibilities
- For Investigative College Aides:
- Assist in developing investigative plans and strategies.
- Identify, obtain, and analyze relevant evidence and records.
- Conduct interviews.
- Prepare investigative files, including proper handling and filing of current and closed investigations.
- Work with other investigative, law enforcement, and prosecutorial agencies.
- Work on multi-disciplinary teams with other DOI investigators, auditors, and city agency staff.
- For Information Technology College Aides:
- Assist in planning, execution, and completion of IT projects.
- Collaborate with project teams to ensure project goals are achieved.
- Work with senior IT staff in Cyber Security to implement system upgrades and patches.
- Collaborate with the development team on coding, testing, and debugging software applications.
- Assist end-users by troubleshooting hardware and software issues.
- Respond to and resolve help desk tickets in a timely manner.
- Install, configure, and maintain computer systems and applications.
- Assist with inventory and analyze inventory data.
Requirements & Tech Stack
- Matriculation at an accredited college or graduate school.
- Employment is conditioned upon continuance as a student in a college or graduate school.
- For Information Technology assignments (Level II & III): Specific course of study in information technology, computer science, management information systems, data processing, or closely related fields, including or supplemented by 9 semester credits in an acceptable course of study.
- Strong computer skills:
- Microsoft Word
- Microsoft Excel
- Databases
- Strong interpersonal skills.
- Oral communication skills.
- Interviewing skills.
- Ability to write succinct and organized reports.
- Ability to exercise discretion on sensitive and confidential matters.
- Strong organizational skills.
- Proven ability to manage time efficiently, meet deadlines, and multi-task.
Additional Information
- Selected candidates will be fingerprinted and undergo a background investigation.
- Appointments are subject to Office of Management & Budget approval for budgeted headcount.
- Maximum tenure for all Assignment Levels as College Aide is 6 years.
- Students may not be employed more than half-time when classes are in session.
- Students may be employed full-time during vacation periods.
- New York City residency is generally required within 90 days of appointment.
- Potential eligibility for federal loan forgiveness programs and state repayment assistance programs.
- Pay Rate: $17.50 – $21.90