Adventure Readiness Specialist

Role Summary

As an Adventure Readiness Specialist, you are a critical part of the Rivian Service team during peak seasonal periods, providing seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. This role is an entry point offering hands-on, development experience focused on preparing you for a future as a Service Technician.

Key Responsibilities

• Vehicle & Site Operations:

• Receive, inspect, and process incoming vehicle inventory.

• Maintain vehicle quality and delivery readiness through washing, detailing, and charging.

• Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.

• Maintain a clean, safe, and organized service center environment, adhering to 5S principles.

• Service Production Support:

• Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.

• Learn to safely use basic hand tools and power tools under direct supervision.

• Support the workshop by maintaining tool and equipment readiness.

• Training & Career Development:

• Participate in the TRAIL program—a guided path through hands-on learning, technical training, and professional growth.

• Receive mentorship and on-the-job training for the Service Technician role.

• Complete Rivian Learning Network (RLN) modules.

• Explore a dedicated pathway into a long-term career as a Service Technician.

• Maintain a flexible, “all-hands-on-deck” mindset by providing cross-functional support to other areas of the business as needed.

Requirements & Tech Stack

• Must be at least 21 years old.
• Possess a valid driver’s license with no driving-related suspensions or revocation within a 3-5 year period.
• Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays.
• Physical exertion may be required: sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.
• Frequent use of hands for grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.
• Ability to see, read, and interpret documents such as safety rules, operating and maintenance instructions, or schematics.
• May require regular interaction with customers and 3rd party affiliates within Rivian facilities, on mobile service routes, or at community outreach events.

Qualifications

• High School Diploma, GED, or other recognized high school equivalency credential preferred.
• Previous technical experience (e.g., automotive repair, mechanical maintenance, or electrical work) or experience in an adjacent technical industry (e.g., aviation, HVAC, or manufacturing) is highly preferred.
• A strong desire to learn.
• A high degree of adaptability.
• A passion for working with your hands.
• Excellent communication and teamwork skills.