Digital Content Associate, Music
Amazon Music
Chennai, Tamil Nadu, India0–2 yrs7m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Bachelor's degree
- Must know
- OperationsBusiness analysisStakeholder managementMicrosoft Office
- Nice to have
- ExcelData analysisTroubleshooting
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations5%Microsoft Office5%Stakeholder management3%of 39 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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About the Role
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. We innovate at the intersection of music and culture, offering personalized playlists, exclusive podcasts, concert livestreams, and artist merchandise. Our service tiers include access for Prime members, Amazon Music Unlimited for on-demand listening, and a free option via the Amazon Music app or Alexa-enabled devices. This role offers an opportunity to influence how Amazon Music engages fans, artists, and creators globally.
Key Responsibilities
- Perform quality checks on English digital content while listening to music.
- Identify errors reported by various systems and customers based on Standard Operating Procedures (SOPs).
- Adapt to business priorities and learn the features of multiple tools and systems.
- Follow SOPs, identify, and report errors in content.
- Be aware of basic operations metrics such as productivity, quality (defect percentage), and delivery/latency SLA.
- Adhere to business expectations and be measured on compliance to metrics, SLA requirements, QA guidelines, and Team goals.
- Ideate and drive process improvements.
- Pay close attention to minute details.
- Possess good communication & writing skills.
- Maintain a professional demeanor.
- Proactively raise issues/alarms to manager or stakeholders that may impact core deliverables or operations.
Requirements & Tech Stack
- Passion for music is essential.
- Work with headsets for quality checks on music tracks/albums.
- Awareness of basic operations metrics and adherence to SLAs.
Qualifications
- Bachelor's degree.
- Knowledge of basic MS Office products and applications.
- Good English language proficiency: verbal, writing, reading, and comprehension.
- Ability to pay close attention to minute details.
- Good communication and writing skills.
- Professional demeanor.
Preferred Qualifications
- Knowledge of Excel at an advanced level.
- Good at data analysis and troubleshooting issues related to content editing.
- Familiarity with Amazon Music and its competitors.