Trainee Associate, Data Management

Cogneesol

Pune Division, Maharashtra, India0–2 yrs2h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 2 years
Must know
Customer service
Work
On-site in Pune Division
Pay
Not stated by the employer.
Listed
12 Nov 2026 · still open

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About the Role

We are seeking a detail-oriented HOA Support Executive to manage HOA and tenant inquiries and assist in the timely resolution of violations for US-based Homeowners Association (HOA) clients. The role focuses on accuracy, compliance, and timely processing while working closely with internal teams.

Key Responsibilities

  • Process HOA violations accurately
  • Respond to HOA and tenant queries
  • Review and assist in violation resolution
  • Coordinate with internal reviewers and supervisors
  • Maintain proper documentation and file organization
  • Support month-end and reporting activities as required

Requirements & Tech Stack

  • Qualification: Graduation or equivalent
  • Experience: 0–2 years in HOA support, customer service, or similar role
  • Good written and verbal English communication skills
  • Strong attention to detail and accuracy
  • Ability to meet daily deadlines

Preferred Skills

  • Exposure to US HOA or property management processes
  • Experience in handling customer queries and case resolution workflows
  • Familiarity with ERP systems such as Yardi or similar
  • Prior experience working with US clients

Work Expectations

  • Ability to work independently with minimal supervision
  • Willingness to work in US time zones
  • Comfortable working in a process-driven environment

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