IT Support Technician
Rozmith
Atlanta, GAFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- WindowsNetworkingCompTIA A+
- Nice to have
- Help desk
- Work
- On-site in Atlanta
- Pay
- Not stated by the employer.
- Listed
- Oct 27, 2026 · still open
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About the Role
Rozmith is a security-first managed service provider for insurance and financial services firms. This role focuses on making technology work on-site for clients.
Key Responsibilities
- Set up laptops, docks, and monitors at client desks and assist users with sign-in.
- Support go-live days for acquired companies joining a client's environment.
- Work the service desk (Microsoft 365, Entra ID, Intune) between site visits.
- Receive, image, ship, and return hardware through the depot.
Requirements & Tech Stack
- A real interest in technology (e.g., coursework, home lab, certification in progress, or informal tech support for friends).
- Comfort with Windows and Microsoft 365.
- Hands-on comfort setting up equipment.
- Clear, friendly communication with non-technical individuals.
- Organized habits, ability to follow checklists, and document work.
- A valid driver's license, clean record, and reliable transportation.
- Ability to pass a background check.
Nice to Have
- Help desk or desk-side experience.
- Intune or Autopilot exposure.
- Basic networking knowledge.
- CompTIA A+ or MS-900 in progress.
The Practical Side
- Based anywhere in the US; Atlanta preferred.
- Regular local travel to client sites.
- Overnight travel for integrations with advance notice.
- Some planned early or late shifts around go-lives.
- Regular lifting up to 50 lb.
- Rozmith provides laptop, phone, and tool kit; mileage reimbursed.