Software Development Engineer Intern

About Hoogway.ai

Hoogway.ai builds AI-powered voice agents that help businesses automate customer interactions across sales, support, collections, verification, recruitment, and other workflows. Its agents operate in 45 languages and report outcomes that businesses can act on.

Key Responsibilities

• Design, implement, test, and ship backend services, APIs, and internal tools from initial technical plans through production release.
• Build frontend features and user interfaces for internal tools and customer-facing workflows, connecting them to reliable backend APIs.
• Contribute across the product stack, considering usability, responsiveness, accessibility, and maintainable component and service design.
• Review code, investigate issues across services using logs and traces, and resolve underlying causes.
• Improve latency, performance, concurrency, and reliability as call volumes grow.
• Develop integrations with customer systems, including CRM, banking, lending, and telephony platforms.
• Contribute to automated testing, CI/CD, monitoring, and alerting.
• Evaluate speech, LLM, and voice approaches with measurable outcomes.
• Use agentic coding tools thoughtfully, validate generated work, and document technical decisions clearly.

Requirements & Tech Stack

• Strong computer science fundamentals, including data structures, algorithms, operating systems, networking, and databases.
• Proficiency in at least one of Python, JavaScript/TypeScript, or Java.
• Familiarity with REST APIs, SQL, and Git.
• Careful debugging skills, clear communication, ownership of work, and the ability to learn quickly and adapt to new tools, technologies, and changing requirements.

Beneficial Skills

• WebSockets or WebRTC
• React
• Postgres
• Docker
• Cloud deployment experience

Good to Have

• Knowledge of or exposure to LLMs, artificial intelligence, or machine learning.
• Curiosity about speech and real-time systems.
• Relevant projects involving LLMs, speech, or agent frameworks.