Forward Deployed Engineer, Automation

About the Role

Join PwC's Acceleration Center India to shape the future of business for a diverse client portfolio. Work within global teams across Advisory, Assurance, Tax, and Business Services, solving client challenges through collaboration. This is an opportunity to grow your skills with hands-on learning, cutting-edge tools, and an inclusive culture, doing inspiring work that makes a difference.

As a Forward Deployed Engineer - Automation - Associate, you will deliver managed services to streamline operations, reduce costs, and enhance client efficiency. Focus on transitioning and running services, managing delivery teams, and optimizing processes. Contribute to client engagements and projects, developing your skills to deliver quality work. You will be exposed to clients to learn how to build connections, manage and inspire others, and grow your personal brand by deepening technical knowledge. Be part of a dynamic team that values curiosity, adaptability, and reliability in a fast-paced environment, taking ownership of your development and delivering quality work.

Key Responsibilities

• Support the transition and management of outsourced services to enhance client operations.
• Collaborate with delivery teams to optimize managed services processes and tools.
• Engage in project management tasks to streamline operations and improve efficiency.
• Design and develop automation frameworks to support business process improvements.
• Implement workflow automation solutions to drive operational excellence.
• Participate in continuous process improvement initiatives to enhance service delivery.
• Analyze data to identify patterns and inform process optimization strategies.
• Assist in the development of service level management plans to meet client expectations.
• Contribute to the design and execution of automation solutions for client projects.
• Gather and interpret information to support business transformation efforts.

Requirements & Tech Stack

• Proven DevOps, platform, or deployment engineering experience shipping to production.
• Strong CI/CD and release-automation experience.
• Hands-on production experience with Docker and Kubernetes.
• Infrastructure as Code experience and strong AWS fluency.
• Scripting ability for automation (Python and/or Bash).
• Ability to integrate into a client's existing identity, security, and networking setup.
• Real understanding of how AI and LLM applications are deployed and run in production, including model serving and RAG/vector infrastructure.
• AWS Certified Solutions Architect – Associate or AWS Certified DevOps Engineer – Associate.

Qualifications

• At least a Bachelor's degree.
• At least 2 years of experience.
• Oral and written proficiency in English required.

What Sets You Apart

• Demonstrating skills in Automation Framework Design and Development.
• Utilizing Business Process Automation (BPA) for operational efficiency.
• Engaging in Continuous Process Improvement initiatives.
• Applying Automation Solutions to enhance service delivery.
• Excelling in Workflow Automation for Managed Services.
• Contributing to Business Transformation projects.
• Developing skills in Operational Performance Management (OPM).