Engineer, Quality
Sandhar Technologies Limited (TN) Unit-III
Oragadam0–3 yrs1h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- CRMAuditing
- Work
- On-site in Oragadam
- Pay
- Not stated by the employer.
- Skill demand
- CRM1%of 98 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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Role & Responsibilities
- Serve as the primary point of contact between customers and the company.
- Provide timely support for queries, complaints, and feedback.
- Coordinate with internal departments to resolve customer issues.
- Handle customer calls, emails, chats.
- Log and track customer complaints and service requests.
- Ensure timely resolution of customer concerns.
- Maintain CRM data and documentation.
- Escalate unresolved or critical issues to higher authorities.
- Provide regular updates to customers on issue status.
- Collect and report customer feedback for improvements.
- Support during audits related to customer complaints.
- Maintain professionalism and empathy during interactions.