Customer care associate

Customer Care Associate

Location: Bangalore

Work Mode: Work From Office

Working Days: 6 days a week

Compensation: 3 - 4 LPA

Week Off: 1 rotational weekday off

Laptop: Mandatory

Job Description

We are looking for a Customer Care Associate to handle customer queries, provide support, and ensure a positive customer experience.

Roles & Responsibilities

• Handle customer queries through calls, chats, or emails.
• Provide accurate information and resolve customer issues.
• Maintain professional and clear communication with customers.
• Escalate complex issues to the relevant team when required.
• Maintain records of customer interactions.

Requirements

• Good communication and interpersonal skills.
• Customer-focused attitude and problem-solving ability.
• Basic computer knowledge.
• Must have a personal laptop.
• Willingness to work from the office 6 days a week, with one rotational weekday off.