IT Operations Technician
Epic
Sturgeon Bay, WI4h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- OperationsEHR / EMRTroubleshooting
- Nice to have
- NetworkingLinux
- Work
- On-site in Sturgeon Bay
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting93%Networking60%Operations58%EHR / EMR1%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 10, 2026 · still open
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About the Role
As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system, monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You'll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build.
Key Responsibilities
- Monitor the entire Hosting infrastructure stack.
- Respond swiftly to problems.
- Employ investigative and troubleshooting skills across a variety of tools to identify and resolve network, hardware, virtualization, and presentation problems.
- Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build.
Requirements & Tech Stack
- Relocation to the Madison, WI area (reimbursed).
- A history of academic and professional success.
- Exceptional interpersonal, communication, initiative, and leadership abilities.
- Available to work second or third shift hours.
- Eligibility to work in the U.S. without sponsorship.
- COVID-19 vaccination.
Preferred Qualifications
- Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute.
- Knowledge of Linux, especially Ubuntu, Redhat, or CentOS.
- CompTIA+, CCNA, Network+, or Linux+ certification.
- Knowledge of VMware.