Program Development & Operations Intern

About the Role

NORY, Inc. is seeking a motivated, creative, and entrepreneurial Program Development & Operations Intern to support its growing Boston after-school, School Break Day Camp, and summer camp programs. This role offers hands-on experience in a fast-paced, mission-driven startup, with meaningful ownership of projects and exposure to multiple areas of the business.

Key Responsibilities

Program Development & STEM Education

• Assist with designing, building, and testing hands-on STEM projects for after-school programs and School Break Day Camps.
• Prepare curriculum materials, classroom supplies, and project kits.
• Help organize and maintain NORY Boston's makerspace.
• Provide substitute teaching and classroom support for after-school programs as needed.
• Collaborate with the team to improve educational activities and the overall student experience.

Operations & Logistics

• Coordinate material ordering, purchasing, and supply preparation.
• Organize, track, and maintain inventory across NORY Boston programs.
• Assist with logistical planning and preparation for educational programs.
• Support day-to-day administrative tasks and help improve internal organizational systems.
• Work closely with the Regional Director to ensure programs run smoothly and efficiently.

Enrollment & Family Communications

• Monitor daily and weekly enrollment numbers and assist with preparing enrollment reports.
• Respond professionally to parent phone calls and emails, including managing the Boston team inbox ([email protected]).
• Assist families with registration questions, program transfers, and enrollment adjustments under staff guidance.
• Conduct parent follow-up calls, gather feedback, and help strengthen relationships with NORY families.
• Encourage satisfied families to share their experiences through online reviews.

Marketing & Community Outreach

• Create first drafts of newsletters, promotional emails, and other family communications.
• Support outreach to local PTAs, PTOs, schools, and community organizations.
• Assist with marketing initiatives to increase enrollment.
• Help identify opportunities to expand NORY's presence throughout Greater Boston.

Qualifications

• Currently pursuing a college degree or a recent graduate interested in education, business, operations, marketing, or a related field.
• Highly organized, detail-oriented, and comfortable managing multiple projects.
• Excellent written and verbal communication skills.
• Proactive, resourceful, and excited to take initiative.
• Thrives in a fast-paced, entrepreneurial environment.
• Enjoys problem-solving and finding creative ways to improve systems and processes.
• Comfortable working both independently and collaboratively.
• Positive attitude, strong work ethic, and genuine interest in helping children learn and grow.
• Comfortable using technology, spreadsheets, and digital organizational tools.
• Can work in person at the Brookline headquarters for approximately 10-15 hours per week.

Preferred Qualifications

• Previous experience working with children, educational programs, summer camps, or after-school programs.

Internship Details

• Pay: $20 per hour
• Schedule: Approximately 10-15 hours per week
• Duration: ASAP through August 31, 2027
• Location: In-person at NORY Boston Headquarters in Brookline, Massachusetts
• Reporting To: Boston's Regional Director
• Work Environment: Combination of office-based operations, hands-on STEM project development, and occasional support at local educational programs.