Back office intern

Key Responsibilities

• End-to-End Travel Management
• Manage complete travel arrangements for executives, employees, guests, and official delegations.
• Coordinate and make flight bookings, including domestic and international travel.
• Arrange hotel bookings, accommodation, and related requirements.
• Coordinate cab/transportation bookings, airport transfers, and local transportation.
• Prepare and maintain detailed travel itineraries and schedules.
• Coordinate with travel agencies, hotels, airlines, and cab service providers.
• Handle changes, cancellations, rescheduling, refunds, and other travel-related issues.
• Maintain records of all travel bookings and related documentation.
• Verify travel bills, invoices, and supporting documents.
• Coordinate travel invoicing, billing, reconciliation, and payment-related documentation.
• Maintain travel expenditure records and provide travel-related reports whenever required.
• Documentation & MS Office Support
• Prepare and maintain official documents, correspondence, reports, and records using MS Word.
• Create professional PowerPoint presentations (PPTs) as per organizational requirements.
• Prepare and maintain Excel sheets, MIS reports, trackers, databases, and statements.
• Perform accurate and timely data entry and data management.
• Format documents, presentations, spreadsheets, and reports professionally.
• Compile information from multiple sources and present it in a structured and easy-to-understand format.
• Maintain proper filing and documentation of physical and digital records.
• Reporting & MIS
• Prepare regular and ad-hoc reports as required by the management.
• Maintain trackers related to travel, bookings, expenses, invoices, and other administrative activities.
• Ensure data accuracy and timely updating of records.
• Assist in preparing management dashboards, summaries, presentations, and MIS.
• Track pending activities and follow up with concerned stakeholders for timely closure.
• Coordination & Administrative Support
• Coordinate with internal departments and external vendors for smooth execution of assigned activities.
• Follow up with airlines, hotels, transport vendors, agencies, and other service providers.
• Maintain confidentiality of executive and organizational information.
• Provide timely back-end support to the EA to the President and Executive Director.
• Handle multiple assignments simultaneously and ensure timely completion.
• Support any other administrative, coordination, documentation, or reporting requirements assigned by the reporting manager.

Requirements & Tech Stack

• Strong proficiency in MS Excel, MS Word, and PowerPoint.
• Good data entry and data management skills.
• Strong organizational and coordination abilities.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to manage multiple tasks and work under deadlines.
• Strong follow-up and vendor coordination skills.
• Ability to maintain confidentiality and handle sensitive information.
• Problem-solving and multitasking ability.

Qualifications

• Graduate in any discipline.
• Prior experience in corporate travel management / executive support / administration / back-office operations will be preferred.
• Candidates with relevant experience in administration, travel management, executive assistance, or back-office operations will be preferred.