Telesales Executive

About the Role

• This is a full-time, on-site Telesales Executive role based in Noida.

Key Responsibilities

• Make outbound calls to prospective customers.
• Explain Thikedaar.Com’s services.
• Understand customer requirements related to home construction and design.
• Generate and qualify leads.
• Follow up on inquiries.
• Maintain detailed records of interactions in the CRM system.
• Coordinate with sales and operations teams to schedule appointments.
• Share proposals.
• Support customers throughout the initial consultation process.
• Meet call targets.
• Achieve conversion goals.
• Provide courteous, solution-oriented support to ensure a positive customer experience.

Requirements & Tech Stack

• Ability to work with basic CRM tools.
• Proficiency in English and Hindi.

Qualifications

• Strong Communication skills, including clear speaking, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills to handle queries, resolve concerns, and build trust.
• Lead Generation and Sales skills to identify prospects, nurture opportunities, and drive conversions.
• Comfort working in an on-site environment in Noida with target-driven responsibilities.
• Minimum educational qualification: High school diploma or graduate degree; business or marketing background is an advantage.
• Additional local languages are a plus.
• Prior experience in telesales, inside sales, or customer-facing roles, preferably in services or real estate/construction.